Removals Knights Bridge Health and Safety Policy
Removals Knights Bridge is committed to providing removal services that protect the health, safety, and welfare of our employees, customers, contractors, visitors, and the public. We recognise that effective health and safety management is an essential part of delivering reliable home and office removals, packing, loading, transportation, and storage services.
This policy sets out our approach to health and safety and applies to all activities carried out by Removals Knights Bridge, including work at customers premises, during transport, and at any facilities we operate.
Our Health and Safety Objectives
Our primary objectives are to prevent injury and ill health, protect property, and minimise disruption during removal operations. We aim to:
Identify and manage risks associated with lifting, carrying, driving, loading and unloading vehicles, and working in and around customers property.
Provide safe systems of work, clear procedures, and appropriate supervision.
Ensure that vehicles, equipment, and tools are maintained in a safe condition and suitable for removal tasks.
Promote a positive safety culture where everyone shares responsibility for safe working practices.
Management Responsibilities
Management at Removals Knights Bridge has overall responsibility for implementing this Health and Safety Policy. This includes:
Ensuring that risk assessments are carried out, documented where required, and kept under review.
Providing relevant health and safety information and training to employees and contractors.
Making sure that appropriate equipment, including trolleys, lifting aids, securing straps, and protective materials, is available and properly used.
Ensuring that vehicles used for removals and delivery are roadworthy, inspected regularly, and loaded safely within permitted limits.
Investigating accidents, incidents, and near misses, and taking corrective actions to prevent recurrence.
Employee Responsibilities
Every member of the Removals Knights Bridge team has an important role in maintaining a safe working environment. All employees are expected to:
Take reasonable care of their own health and safety and that of others who may be affected by their actions.
Follow company procedures, safe working practices, and instructions given by supervisors and managers.
Use lifting techniques and equipment correctly to reduce the risk of manual handling injuries.
Wear suitable clothing and footwear for removal work, and any personal protective equipment that is provided.
Report hazards, defective equipment, unsafe conditions, and any incidents or near misses without delay.
Training and Competence
Removals Knights Bridge ensures that all staff are competent to perform their duties safely. We provide induction and ongoing training that may include:
Safe manual handling and lifting techniques for furniture, appliances, and boxed items.
Correct loading, stacking, and securing of goods in vehicles to avoid movement, damage, or injury.
Awareness of slips, trips, and falls risks, especially when working in unfamiliar properties or outdoor areas.
Safe driving practices for drivers and escort staff, including journey planning and rest breaks where applicable.
Emergency procedures for accidents, fire, and vehicle incidents.
Additional instruction is given when new equipment, vehicles, or procedures are introduced, and where employees take on new responsibilities.
Risk Assessment and Safe Systems of Work
Before and during removal work, we assess the risks associated with the task, location, and environment. This can include assessing:
Access routes, stairs, lifts, and parking arrangements at the collection and delivery addresses.
The size, weight, and nature of items being moved, such as bulky furniture or fragile goods.
Environmental conditions including poor lighting, wet or uneven surfaces, and weather where relevant.
Potential risks to customers, neighbours, and the general public during loading and unloading.
Where necessary, we adapt our working methods, allocate additional staff, or use specialist equipment to complete the job safely.
Vehicles, Equipment, and Maintenance
Removals Knights Bridge maintains its vehicles and equipment to support safe removals. We are committed to:
Carrying out regular checks and servicing of removal vehicles.
Inspecting lifting aids, trolleys, blankets, and securing devices, and removing defective items from use.
Loading vehicles to maintain stability, visibility, and safe weight distribution.
Ensuring that equipment is used only for its intended purpose and by trained personnel.
Customer and Public Safety
Our teams work in close proximity to customers and members of the public. To help keep them safe we:
Plan and control the movement of items in and out of properties to avoid obstruction and reduce the risk of trips and collisions.
Keep work areas as tidy as practicable, especially at entrance points, on stairs, and near vehicles.
Provide clear instructions or warnings to customers when temporary risks cannot be fully eliminated.
Take particular care when working in shared spaces, communal areas, and near public roads or pavements.
Incident Reporting and Investigation
All accidents, injuries, near misses, and damage incidents that occur during removal activities must be reported to management as soon as reasonably practicable. Removals Knights Bridge will:
Record relevant details of the incident.
Investigate the causes to identify any failures in equipment, systems of work, or supervision.
Implement corrective and preventive actions to improve safety and avoid a repeat occurrence.
Continuous Improvement and Policy Review
Removals Knights Bridge is committed to the ongoing improvement of its health and safety performance. We will:
Review this policy at regular intervals, and sooner if there are significant changes to our operations or relevant legal requirements.
Review risk assessments and procedures in light of experience, industry guidance, and feedback from staff and customers.
Encourage open communication about health and safety issues so that concerns are raised and addressed promptly.
This Health and Safety Policy is supported by more detailed procedures and guidance that are communicated to employees and contractors. All those who work for or with Removals Knights Bridge are expected to co operate in implementing this policy and maintaining safe working practices across all removal services we provide.
